FREQUENTLY ASKED QUESTIONS

Do you offer Customs Designs?

Yes! We love a desgin challenge and are happy to create based on your ideas.  Please note there will be a $5 design charge added to any custom orders.

When can I expect my item to arrive?

PRINTS will be shipped within 3-5 business days from when your order is placed.  Generally most customers within Australia will recieve their print order within 1-2 weeks depending on your location.  International customers alow 4 weeks from when order has been placed.

LARGE SIZED A2 PRINTS take a little longer as we outsource this to a quality printer.  So please allow an extra week for delivery

DIGITAL PRINTS will be emailed to you within 24-48hrs of your purchase


PERSONALISED ITEMS such as name hangers, blocks etc are all handmade so please allow up to 10 business days from when your order is placed for thee item to be sent  

 

How can I return an item?

Any personalised prints or blocks will not be accepted for return. If your item has arrived damaged or is incorrect please send us a message and we can arrange to fix any issues with your order.  If you have a return query on any other product please submit through contact us to discuss

Send a Gift Options

If you have selected to send your item as a gift we will package it with extra special care and include a co-ordinated personalised card from you. We can send this gift to the recipient directly

CONTACT US FOR ANY QUESTIONS